Expert guidance to grow your eCommerce company online
Finch strategic services give you access to a team of customer success managers (CSMs) and paid media strategists.
Your CSM is your personal guide to growing your eCommerce business. She/he is there every step of the way to help you build a strategy to meet your business goals. And he/she helps you carry out your strategy using the Finch eCommerce Growth Platform to document your strategy, set tasks to achieve it, and measure and communicate progress.
Having a Finch Strategist working for you is like adding expertise. You access experts who offer ideas, fill gaps in your strategy, and keep you informed through regular business reviews.
- Analysis of your business goals and KPIs
- Turning your goals into an actionable strategy and the tasks needed to accomplish it and that you and your CSM track with Finch Collaboration
- Regular monitoring of your campaigns to identify opportunities to maximize budget and accelerate growth and KPIs
- Regular live reviews of your campaign performance, so you stay informed
- Quarterly or bi-annual strategic business reviews to review longer-term performance and refine your strategy as needed
- Regular communication on campaign and performance status, opportunities, and more so you know what’s happening with your campaigns and budget and how they’re being optimized
Your CSM works with you to create your strategy or refine your existing strategy. You both then use the Finch eCommerce Growth Platform to capture goals and the steps or tasks needed to carry out your strategy and to track how things are progressing.
Optimization lets you and/or your CSM set thresholds based on your strategy. It then automatically optimizes your campaigns — continually and at scale.
Insights reporting and your CSM keep you informed about how your strategy is working. It also lets you find opportunities to make data-driven decisions that drive true growth.
Collaboration is a unique workflow management tool purpose-built for digital marketing. You and your Finch CSM use it to document, discuss, manage, and track your strategy and its implementation.
Collaboration and Insights work together to help you and your CSM drive growth in a way not possible with other platforms and services.
Agile Collaboration Anytime
Finch Collaboration is a workflow management engine. Finch clients and CSMs use it to document, discuss, act on, and deliver digital marketing strategies that drive growth. You turn your strategy into goals with specific objectives and tasks and work together easily, online, anytime.MORE ABOUT COLLABORATION
Advertising Management Platform
The Finch Platform is an online software solution. You and your CSM use the platform to automate and optimize your digital advertising activities, access detailed actionable insights, and collaborate to turn your strategy into reality.MORE ABOUT THE PLATFORM