Client Success & Professional Services

CLIENT SUCCESS & PROFESSIONAL SERVICES

FOCUSING ON YOU WITH PERSONALIZED ACCOUNT MANAGEMENT

Our team of Google certified and Bing Accredited experts are here for you!

While the Finch system focuses on bidding and growth, your Client Success Manager assists with the fundamentals of AdWords. These would include some creative capabilities and other tasks that can’t be machine-managed. Their job is to look for new opportunities and prioritize them based on impact to your business. Think about them like your new business partner… that kicks ass at paid search.
Read this article on how other agencies lure you into contracts and fees, without having the credibility behind them.

PAID SEARCH PROFESSIONAL SERVICES

Does your paid search have unique requirements?

We thrive on unique. Need adaptability? We’ve got it. We can assist with advanced conversion tracking methods, understanding profit or revenue in complex sales processes, integrating with CRM systems, CRO, overcoming scalability issues, cleaning up other agency’s mistakes, and anything else related to paid search. Bring it on!

WHITE-GLOVE SERVICE

We take care of clients like their on our team, because they are.

Our white-glove service starts at the beginning. As our client, you are given a dedicated Finch team of experts including an client success manager (CSM), a paid search specialist, and an engineer. Your CSM will lead the charge by setting up regularly scheduled meetings to review your account, provide suggestions for success, answer questions and look at changes you’d like to see made. You will also receive detailed reporting right to your inbox weekly. Our reporting is transparent and always available through your custom Finch dashboard.

BUILDING A STRONG FOUNDATION

Excellent Paid Search starting with the Fundamentals

While our programmatic system dials in performance, our team provides assistance with fundamentals: keyword selection, negative placements, ad copy optimization, and conversion path consultation. Your Client Success Manager will learn about your business and prioritize the features or services that will make the biggest impact based on your business goals.
We're different from other agencies here at Finch. Here's how.

WE LOVE OUR TECHNOLOGY...

And we love our people too.

We need technology to do the heavy lifting. But, to get optimum results from the proprietary bid management software, you need a person to. At Finch, we call them your Client Success Manager, and we have the best of the best. Your dedicated account manager will help drive strategy, create initiatives to accomplish goals, and complete the hands-on work that only a person can manage. Meet some of our team.

Look at our roadmap for success that allows us to take your paid search performance to the next level.

EARN MORE PROFIT.

Let us show you what
we can do for you.