This position is located in Salt Lake City, UT

Finch is looking for Client Success Managers to proactively grow our client's accounts. This will require very good AdWords knowledge and the ability to learn new internal tools. Candidate will work with team members, but also take personal initiative to solve client's problems and improve our client's paid search experience. Ideal candidates are able to understand client's business needs and have the technical skills required to implement solutions. This person must be analytical to help diagnose and solve client performance issues. We are looking for someone who is confident, outgoing and has a lot of passion for paid search marketing. They must be able and willing to intelligently communicate with clients.

Job Responsibilities

  • Understand client's business goals and drive SEM strategy to accomplish those goals.
  • Be proactive and look for growth opportunities in client's account
  • Troubleshoot performance issues
  • Be a team player and use our existing processes to deliver a consistent and enjoyable client experience

Experience and Skills

  • Must have excellent working knowledge of Google AdWords:
    • 2 or more years of experience managing AdWords
    • Experience with AdWords Editor
    • Be Google Adwords Certified
  • 2 or more years of professional work experience
  • Must have good data extraction and manipulation skills using Spreadsheet applications
  • Must have working knowledge of Google Analytics
  • Account Management experience preferred
  • Willing to look outside job role for growth opportunities
  • Agency experience is preferred

WHY work for Finch?

  • Paid media is complex; Finch’s award-winning platform simplifies and optimizes paid search for our clients. Be part of a team that is disrupting the online advertising market!
  • Excellent benefits: medical, dental, 401K, flex spending, flexible time off.
  • Located in the heart of Sugarhouse near Sugarhouse Park, Sprague Library, Whole Foods
  • Voted Best Companies to work for by Utah Business Magazine 2017
  • Finch won Google’s prestigious award for Best Shopping Performance 2016, and Search Innovation in 2017

At Finch, we strive to be “The Best Paid Search Partner On The Planet!”. With such a high goal in mind it is critical that we attract top talent and recognize that our employees are our greatest assets. We are a culture driven company that encourages personal growth and a work-life balance, and it’s not just lip service. Our internal mantra is that we want our employees to feel like this is the best job they ever had, but not the easiest! Finch is a company that encourages employees to think critically about problems and pose solutions. Our employees ideas always have a voice. Passion and integrity are two of our most important values.